Value Added Services​

Utilizing its vast expertise in customer support and in-dept technical functions, MGen offers value added services on top of customized energy solutions to help maximize the business growth of contestable customers like you.​

TECHNICAL SERVICES​

• Technical Training of Personnel
• Assistance in securing replacement power from affiliate companies
• Technical Service Assistance such as hot-spot testing, transformer maintenance
• Check Metering
• Electrical Equipment Testing
• Thermal Scanning

CUSTOMER TRAININGS​

• Effective Business Communications Training
• Materials Management Training (Purchasing, Warehousing, Inventory)
• Relay Settings Test

This is led by MGen’s certified in-house coaches and trainers through GBP’s learning hub, GBP Institute for Energy, customers can learn the following relevant industry and business skills.

CUSTOMER SERVICES​​

• Market and Regulatory service assistance through information dissemination of industry, market, and regulatory  updates affecting the retail market
• Customer Engagement Programs

For more information: